These shipping terms constitute the unified logistics fulfillment standards for all home decor products on covepetal.shop. All clearance orders are subject to these terms without exception; no expedited services are available, and delivery rules are strictly enforced.
Important Notice: Due to sustained long-term losses, our entire inventory of home decor products is being sold via clearance. Items will not be restocked or re-listed once sold out. Logistics channels are fixed; requests to change delivery timeframes or switch logistics providers cannot be accommodated.
- Strictly Limited Delivery Area
Shipping is restricted exclusively to the United States; orders can only be placed using valid U.S. delivery addresses. We cannot ship to addresses outside the U.S. Please ensure your delivery address is valid before placing an order; the user bears full responsibility for any order cancellations or losses resulting from the entry of a non-U.S. address. - Standard Order Processing Time
Once a user completes payment and a valid order is generated, the platform completes all processing—including order verification, product picking, secure packaging, and logging tracking numbers for dispatch—on the same day. Barring force majeure events (such as extreme weather, logistics strikes, or temporary customs inspections), same-day dispatch will proceed without delay. - U.S. Domestic Shipping Duration
Following dispatch and carrier pickup, the standard shipping duration is two days, with door-to-door delivery typically completed within two calendar days. Delivery may be briefly delayed only due to force majeure events such as extreme natural disasters, nationwide logistics system failures, or temporary border controls; in such cases, the platform will notify users of the delay via email. - Logistics Packaging and Exception Handling
All home decor items (including fragile goods such as glass vases, woven ornaments, decorative art, and metal sculptures) are individually wrapped in thickened cushioning material to minimize the risk of shipping damage. In the event of issues such as delivery delays, lost packages, shipping damage, or incorrect/missing items, users must submit logistics documentation and actual photos of the product to support@covepetal.shop within 30 days of receipt. Customer service will verify the details with the carrier and provide an appropriate resolution in accordance with our policies.